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Advanced/AS Frequently Asked Questions

Updated: Thursday, February 20, 1997

Contents
For technical support, contact your place of purchase -- which will have the most current information about your specific product or configuration. You also can check the Intel FAQ for that product.

Frequently Asked Questions: Advanced/AS

  • What kind of microphone should be used with the Advanced/AS?
    An unbalanced microphone, either electret or dynamic, with an output voltage level range between around 30mv to 200mv and an impedance of 200 to 2K will work. Please note that microphones shipped with Creative Labs sound cards were designed to work with the circuitry found on those add-in cards, and will not necessarily perform the same with the Advanced/AS on-board Crystal component.

  • How can I improve the audio quality of recordings?
    You should use 16-bit stereo recording settings for higher sound fidelity. We've found that 8-bit recordings produce a higher amount of background noise. You also should verify that the audio input you are using is set at the desired recording level and that the other audio inputs are muted. The line-out amplifier is sufficient to drive headphones. Amplified external speakers may be used if higher volume output is desired.

  • How can I get audio CDs to play on the Advanced/AS?
    You can do the following:
    1. Install a set of headphones into the CD-ROM audio output jack. This step will verify that the CD-ROM can play audio CDs.
    2. Verify that the audio CD cable is connected and matches the following SoundBlaster* 16 pin-out: 
      	CD-ROM AUDIO INTERFACE
	Pin 	Signal Name
	1	Ground
	2	CD-Left
	3	Ground
	4	CD-Right
    3. For Windows* and Windows 95: verify that the CD-Audio MCI driver is installed.
      • In Windows 95, go to the Multimedia option in Control Panel and click on the Advanced tab. In the Multimedia Devices list, click the plus (+) sign next to Media Control Devices. If CD-Audio Device (Media Control) does not appear in the list, the driver has not yet been installed. To enable this driver, click CD Audio Device (Media Control), and then click the Properties button. In the properties dialog box, click "Use This Media Control Device". Refer to your Windows 95 documentation for the procedure to install the CD audio MCI driver.
      • In Windows 3.1x, you can verify that the [MCI]CD-Audio driver is installed by clicking on the drivers icon in Control Panel.

    You must also have the Crystal audio drivers loaded.

  • How can I disable the Crystal audio component on the Advanced/AS?
    For non-Plug and Play operating systems (DOS, Windows, WFW, etc.) you need to use the ISA Configuration Utility (ICU) to disable the Advanced/AS on-board Crystal Audio subsystem. Important note: The DOS/Windows ICU should not be used with Windows 95.

    Follow these steps with non-Plug and Play operating systems:

    1. Enter BIOS Setup and select the Plug and Play Configuration submenu found under the Advanced menu.
    2. Set the Configuration Mode to "Use ICU" and select "None" under the Boot With PnP OS option.
    3. Save your changes and exit BIOS Setup.
    4. Install and run the ICU. Go to "Card Configure."
    5. Under "Motherboard system devices", highlight "CS4232", but do not hit [Enter]
    6. Move to, and click on "Modify"
    7. "Card Configure" offers four choices (wss/sb, game mpu, etc.). Click on all four and disable.
    8. Save and exit the ICU.

    To disable the on-board sound using the Windows 95 device manager:
    1. Enter BIOS Setup and select the Plug and Play Configuration submenu found under the Advanced menu.
    2. Set the Configuration Mode to "Use ICU" and select "Windows 95(tm)" under the Boot With PnP OS option.
    3. Save your changes and exit BIOS Setup.
    4. Start Windows 95
    5. Double click on the "System" icon in the "Control Panel" folder.
    6. Expand the "Sound, Video, and Game Controllers" section by clicking on the "+" sign.
    7. Highlight "Crystal PnP Audio System CODEC".
    8. Select "Properties" and uncheck "Original Configuration".
    9. Highlight "Crystal PnP Audio System Control Registers".
    10. Select "Properties" and uncheck "Original Configuration".
    11. Highlight "Crystal PnP Audio System Joystick".
    12. Select "Properties" and uncheck "Original Configuration".
    13. Highlight "Crystal PnP Audio System MPU-401 Compatible".
    14. Select "Properties" and uncheck "Original Configuration".

    Finally, using a text editor, add REM in front of C:\win95\cs4232c.exe /w /x in the CONFIG.SYS file.

    The above procedure can be used for disabling the Crystal Audio component using version 1.24 of the Windows 95 Crystal audio drivers. The above procedure also can be used to disable the Crystal Audio component for drivers previous to version 1.24. The driver names in the Device Manager for previous versions are:

    • Crystal CS4232PNP Audio Hardware
    • Gameport Joystick
    • MPU-401 Compatible

  • Will the on-board audio work with a DOS-based game if I'm running Windows® 95?
    This depends primarily on the individual game. Most DOS-based games have a setup utility of some type that configures the game to work with your audio hardware. Sometimes, you must know how your audio hardware is configured to complete the setup. To do this in Windows 95:
    • Click the Start button at the bottom left corner of the screen
    • Move the cursor to Settings
    • Click on Control Panel
    • Double-click on the System icon
    • Click on the Device Manager tab
    • Click on the + sign next to Sound, Video and Game Controllers
    • Double-click on Crystal PnP Audio System CODEC. (If this option is not present, you need to reconfigure the Crystal audio hardware with the latest drivers).
    • Click on the Resources tab
    • In the box labeled Resource Settings, you'll find the following information: 
      		Direct Memory Access
		Direct Memory Access
		Interrupt Request
		Input/Output Range
		Input/Output Range
		Input/Output Range
    • Write down the first Direct Memory Access listed, the last Input/Output Range, and the Interrupt Request. These settings are normally needed by the game setup utility.

    The game setup utility also may ask you to name the type of sound card. The available choices will vary from game to game. The Crystal audio component on the Advanced/AS is compatible with "Sound Blaster Pro and/or Sound Blaster.


  • Why does my Advanced/AS fail the DAC Read/Write Test with the ATI Graphics Driver for Windows* 95, ver. 3.0?
    The ATI Graphics Driver for Windows* 95 version 3.0 supports the ATI264GT family of graphics controllers, as well as being fully backwards compatible with the earlier ATI64CT, which is used on the Advanced/AS.

    The DAC Read/Write Test is part of a diagnostic package that is intended only for use with the ATI 264GT controllers that support DirectDraw and full 3-D rendering. This test is not intended or guaranteed for use with the earlier ATI64CT controller, and therefore, the test should not be used with the Advanced/AS. The driver itself is fully functional and compatible with the ATI64CT controller.


  • Why am I getting HIMEM.SYS errors under DOS 6.22?
    Check your system memory. The Advanced/AS motherboard is incompatible with two specific Texas Instruments EDO SIMMs: part numbers TM124FBK32S-60 and TM248GBK32S-60. Other EDO SIMMs from TI and other vendors will not cause this error.


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