Printing from This Site
Based on feedback gathered from many of you over the last year, we designed this section for 800x600 screen resolution. To accommodate this option, you'll need to set your browser's print orientation to landscape. If that doesn't work, try adjusting the margins to their minimum settings (such as .25 inch). If you're using a PostScript* driver, in "portrait" mode, set the scaling properties to 90% or less.

About PDF Files

What is a PDF File?
Why Intel uses PDF for Its Technical Documentation
Download
System Requirements
Download Adobe Acrobat* Reader

What is a PDF File?
PDF stands for Portable Document Format. It was created by Adobe Systems Incorporated originally as a means of electronically exchanging and reviewing documents. Today, PDF files have become commonplace in the Internet community. PDF file names can be identified by their "PDF" extension.

• Documents can be viewed from Windows*, UNIX*, and MacOS* platforms.
• Page-based documents are correctly formatted for printing.
• Vector graphics allows viewers to magnify pages to more easily read text and view detailed graphics.

Download Adobe Acrobat Reader 3.0

1. Use this troubleshooting section to solve the problem.
2. Send us an E-mail describing the problem and a member of our support staff will respond to you within a reasonable time period.
3. Order a printed version of the document through the Intel Literature Center.

Select the category that best describes the problem you are having:

• Downloading
• Opening or Viewing
• Printing

• The server is too busy to complete the operation.
• Internet traffic is so heavy that packets do not make it to their destination.
• The client machine is so busy that it cannot respond to the server.
• The proxy server on the client side is too busy.
• The ISP (Internet service provider) connection to the Internet is overloaded.
• The server connection to the Internet is overloaded.

Solution: The solution depends upon your browser's configuration.

If you are using Netscape Navigator or Microsoft Internet Explorer with the Adobe Acrobat plug-in...

• Try downloading the file from Intel's FTP site located at ftp://download.intel.com/
and use the same directory structure (after "intel.com") as the Web site. To download a file from Intel's FTP server, use the same URL as the HTTP location, but replace "http://developer" with "ftp://download."
• Try downloading the document at another time when there may be less Internet traffic. You may need to try outside of normal business hours.
• If you continue to have problems downloading a particular technical document, you may order a free copy of the document from the Intel Literature Center.

  Problem: The PDF seemed to download correctly, but the resulting file is smaller than the published file size and does not work correctly.
  Solution: The download was probably incomplete. See the solutions above for incomplete file transfer.

  Problem: My browser doesn't recognize the PDF file.
  Solution: First, you need to install Acrobat Reader on your computer. Acrobat Reader 3.0 will install a plug-in that integrates it into your browser's window. If this still does not solve the problem, look for an option in your browser to configure helper applications or viewers.

  Problem: I download the PDF file and it opens correctly in Acrobat. Now how do I save it?
  Solution: Acrobat Reader 2.1 does not allow you to save a document. However, there are three ways to get around this limitation.

  1. Install Netscape Navigator 3.0 and Acrobat Reader 3.0. The Netscape plug-in that accompanies Acrobat Reader 3.0 integrates Acrobat into the browser's window and adds "save as" functionality for PDF files. Click here to download Adobe Acrobat Reader 3.0.
  2. Before closing the PDF document, go into your browser's cache and copy the file to another location on your hard drive or a network drive.
  3. Exit Acrobat (if still open). Change your browser's helper applications preferences to save the PDF file instead of launching the associated application. Download the file again and, when prompted, specify a location for the file.
  Opening or Viewing
  Problem: Acrobat Reader tries to open the file, but it stops and gives an error message.
  Solution: Be sure your computer meets the minimum system requirements and that you have the latest released version of Acrobat Reader. If using the browser Adobe Acrobat plug-in, see the above Downloading problems and solutions for more information. If the problem persists, you can order a free printed version of the document from the Intel Literature Center or send us an e-mail describing the problem and a support staff member will respond to you within a reasonable time period.
  Printing
  In general, when using the browser Adobe Acrobat plug-in, use the "print" button located on the Acrobat toolbar rather than using the browser's "print" option.

  Problem: I printed out a PDF file, but some of the graphics did not print completely.
  Solution: Be sure your printer meets the printer requirements. Usually, lack of printer RAM is the cause of incomplete graphics printing.

  Problem: Printing is slow.
  Solution: Install Adobe Type Manager (ATM) to your system (Windows 3.1, Windows 95, or MacOS) or add more RAM to your printer.

  System Requirements
  Windows* 95 and Windows NT*
  Sun SPARCstation*
  HP Series 9000 workstation
  IBM RS/6000* workstation
  Silicon Graphics workstation
  Linux workstation
  DOS
  Macintosh
  Printer Requirements

  
  Windows 95 and Windows NT

  • Intel386™, Intel486™, Pentium®, or Pentium® Pro processor-based personal computer
  • Microsoft Windows 95 or Windows NT 3.51 or later
  • 8MB of RAM (16MB for Windows NT)
  • 10MB of available hard disk space
  • Optional: Adobe Type Manager (ATM) improves screen display and printing performance (Windows 95 only)

  Sun SPARCstation*

  • SunOS* 4.1.3 or 4.1.4, or
  • Solaris* 2.3, 2.4, or 2.5 operating system software
  • OpenWindows* (version 3.0 or later), Motif* window manager (1.2.3 or later), OpenLook version 3.0, or Common Desktop Environment (CDE) 1.0 and above
  • 32MB of RAM
  • 12MB of hard disk space

  HP Series 9000 Workstation, Model 700 or Greater:

  • HP-UX* 9.0.3 or later operating system software
  • X Window System* X11R5 running HP-VUE or CDE 1.0
  • 32MB of RAM
  • 12MB of available hard disk space

  IBM RS/6000* Workstation

  • AIX 4.1 or later operating system
  • Common Desktop Environment (CDE) or the Motif window manager
  • 32MB of RAM
  • 12MB of available hard disk space

  Silicon Graphics Workstation:

  • IRIX* 5.1 or later operating system software
  • Common Desktop Environment (CDE) or the Motif window manager
  • 32MB of RAM
  • 12MB of available hard disk space

  LINUX* Workstation:

  • LINUX 5.3 or later operating system software
  • 32MB of RAM
  • 12MB of available hard disk space

  DOS:

  • Intel386™, Intel486™, or Pentium® processor-based personal computer
  • Microsoft 3.3 or later
  • 4MB of RAM for Acrobat Reader
  • 5MB of available hard disk space

  Macintosh*

  • Macintosh with 68020 or greater processor or PowerMacintosh*
  • MacOS 7.1 or greater
  • 5MB RAM available to Acrobat Reader (8MB recommended)
  • 12.5MB of available hard disk space
  Printer Requirements
  • 5MB RAM for 300dpi
  • 10MB RAM for 600dpi
  • Optional: PostScript* capability improves printing performance
  * Other brands and names are the property of their respective owners.

  
  Legal Stuff © 1997 Intel Corporation